Shipping Policy - The Happy Kit
Available Shipping Methods
- Economy: First Class Mail
- Standard: Priority Mail
Our shipping methods deliver on business days only (Monday-Friday). Orders placed on Friday afternoon or over the weekend will not be processed until the next business day.
Orders placed before 1 PM EST will be dropped off at the post office on the same day. Orders placed after 1 PM EST will be dropped off at the post office the next morning.
Orders may take between 3 to 8 business days to deliver, depending on the shipping method selected. The post office does not process or ship orders over the weekend, so please keep this in mind.
If you have incorrectly inputted your address and your order has not been shipped yet, submit a support ticket at firstname.lastname@example.org for assistance. We do not offer refunds on any orders with incorrect spelling or addresses.
Package Says Delivered, But it’s Not Here
Occasionally, tracking reports orders as delivered before they are actually delivered. Wait another business day to ensure that your package is not just running late. If your package is still missing, contact your local package hub manager to inquire about your package. Unfortunately, once we have shipped out orders, the carrier is responsible for delivery.